Febraban and Procon sign an agreement to make banking services clearer
The Procon-SP Foundation, linked to the Secretariat of Justice and Citizenship, Febraban (Brazilian Federation of Banks) and nine banks signed a cooperation agreement to establish a work plan to improve the services and products offered by banking institutions. In addition to the foundation's directors and advisors, those responsible for the sector's representative entity, Febraban, and executives from the institutions Banco do Brasil, Bradesco, BV Financeira, Caixa Econômica Federal, Cetelem, Itaú/Unibanco, Panamericano, Santander and Votorantim were present at the meeting. In order to guarantee harmony in consumer relations, banking institutions have committed themselves to some goals, including providing information in a clear, unambiguous and precise manner so that the consumer's hiring option is conscious.
In telemarketing services, observe do-not-call lists Iran Telegram Number Data and do not contact the consumer in an obvious and uncomfortable way; and not serving advertising that could mislead the consumer. They also committed to strengthening customer service (SAC) and other available channels; and respond promptly and satisfactorily to consumer demands sent through Fundação Procon-SP. This is exactly where the responsibility of the defendants lies: as service providers, they have the basic duty to provide the service efficiently and effectively, and must provide all the necessary information to the use of the service offered", he concluded.
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ConJur 's report shows that the Supreme Court's inquiry is intended to protect the independence of ministers . According to the text, the investigation established by the STF to dismantle the “Lava Jato” news and propaganda agency is legal and legitimate because pseudo-facts cannot be artificially fabricated against anyone. Much less against judges, to force them to vote in a certain way. Reduced sentence The 5th Panel of the Superior Court of Justice reduced former president Lula's sentence to 8 years, 10 months and 20 days. The collegiate followed the understanding of the rapporteur, minister Félix Fischer.
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